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AMERICAN OBSTACLE POLICIES

Zipline Cancellation Policy:

You are able to reschedule or cancel within 48 hours of your tour date. After that point, no refunds or rescheduling will be issued. If American Obstacle, Inc. has to cancel your tour time for whatever reason you will be able to reschedule or receive a full refund. The booking fee will not be refunded.

Tickets are transferable. Make sure the person to whom you transfer the tickets to knows that they are required to fill out and sign a waiver form prior to any participation.

 

Team Building Package Policies:

Payment Policy:
1. Minimum of 50% of payment due upon reservation. If booking within 2 weeks of scheduled visit full payment is due at the time of booking.
2. Remainder of payment due no later than 2 weeks prior to visit. This ensures that you do not have delays upon arrival.

American Obstacle, Inc. tries to maintain a 12 to 1 ratio of participants to facilitators. Therefore we ask that any changes in your guest numbers be declared 2 weeks prior to visit.

Cancellation Policy:
1. Reservations can be rescheduled or cancelled up to 2 weeks prior to visit. After that time no refunds or rescheduling will be issued.
2. The booking fee will not be refunded.

Contact American Obstacle, Inc. at (217) 690-3367 or e-mail us for cancellations and reschedules.

Weather Policy:
Weather cancellations are determined by American Obstacle staff.

American Obstacle closes or delays operations for heavy rain, lightning, and high winds. But keep in mind… while it may be bad weather where you are, it may be fine in Kinmundy. Rain may even make your experience more memorable. If American Obstacle closes due to weather conditions… we will try to reschedule. If it is not possible then a full refund, minus booking fee, will be issued. No shows will be charged if the facility is open. If you have concerns about the weather please call ahead to ensure that American Obstacle is open.

 

Online Privacy Policy

Thank you for visiting American Obstacle, Inc.’s website. We understand the importance of customer privacy and want you to know what information is collected online and how we use it.

Contact Information You Provide Us and How It’s Used
When you supply us with your postal or e-mail address or telephone number online or other, you may receive periodic mailings or telephone contact from us with information on new products, services or upcoming events. If you do not wish to receive such mailings or contact, please call us or write us at the telephone number or address shown on your account statement. Please provide us with your exact name, street and e-mail address. Even if you make this choice, we may still send you e-mail to deliver your statements (which may include marketing materials) or give you account-related notices or other information.

E-mails
We preserve your e-mail address, our response and the original content of your e-mail for a period of time so we can efficiently handle any follow-up questions you may have.  Internet e-mail is not a secure form of communication. Any information sent via e-mail should be of a non-sensitive and non-confidential nature.

Web-based Cookies and Online Advertising
American Obstacle, Inc. uses cookies to store customer preference information on the use of our site and to facilitate access to restricted web pages during a single online session.

We also use cookies to evaluate our website and to track advertising campaigns from banner ads, opt-in e-mails and through third party advertising services. American Obstacle, Inc. uses the service of web analytic from Google to track and report on advertising and marketing on AmericanObstacle.com and from third party websites. These cookies and tracking pixels (also known as web beacons, action tags, or transparent GIF files) contain an ID number that allows us to track the pages you’ve visited within our website. We aggregate this data with data on the pages visited by other users to track overall visitor traffic patterns to help us improve the organization of our site and to understand, for example, the effectiveness of our advertising and marketing campaigns. No personally identifiable information is stored on these cookies or web pixels. Any company we use may not use these cookies for their own purposes or share the information in accordance with standard agreements.

Web Logs and Browser Level Information
Our web servers automatically collect limited information about your computer configuration and browsing activity when you visit our site. This information includes the browser software that you use, the operating system of your computer, the resolution of your computer monitor, the speed of your Internet connection, the website that referred you to our site and/or the search terms you entered into a search engine to reach our site, etc. We use this information to make our website as useful as we can for as many users as possible.

Children’s Privacy
Our website is directed to a general audience. We do not knowingly solicit or collect personal information from children on our site.

 

Location

American Obstacle, Inc. is located at Interstate 57 exit 127, 1.2 miles from exit on Route 37 just south of Kinmundy. 7859 S. Route 37 Kinmundy, Illinois 62854

Contact Us

Contact us with any questions regarding American Obstacle, Inc. or for additional information.

Phone

(217) 690-3367

Contact Form