AMERICAN OBSTACLE POLICIES
Zipline Cancellation Policy:
You are able to reschedule or cancel within 48 hours of your tour date. After that point, no refunds or rescheduling will be issued. If American Obstacle, Inc. has to cancel your tour time for whatever reason you will be able to reschedule or receive a full refund. The booking fee will not be refunded.
Tickets are transferable. Make sure the person to whom you transfer the tickets to knows that they are required to fill out and sign a waiver form prior to any participation.
Team Building Package Policies:
1. Minimum of 50% of payment due upon reservation. If booking within 2 weeks of scheduled visit full payment is due at the time of booking.
2. Remainder of payment due no later than 2 weeks prior to visit. This ensures that you do not have delays upon arrival.
American Obstacle, Inc. tries to maintain a 12 to 1 ratio of participants to facilitators. Therefore we ask that any changes in your guest numbers be declared 2 weeks prior to visit.
1. Reservations can be rescheduled or cancelled up to 2 weeks prior to visit. After that time no refunds or rescheduling will be issued.
2. The booking fee will not be refunded.
Contact American Obstacle, Inc. at (217) 690-3367 or e-mail us for cancellations and reschedules.
Weather cancellations are determined by American Obstacle staff.
American Obstacle closes or delays operations for heavy rain, lightning, and high winds. But keep in mind… while it may be bad weather where you are, it may be fine in Kinmundy. Rain may even make your experience more memorable. If American Obstacle closes due to weather conditions… we will try to reschedule. If it is not possible then a full refund, minus booking fee, will be issued. No shows will be charged if the facility is open. If you have concerns about the weather please call ahead to ensure that American Obstacle is open.
Thank you for visiting American Obstacle, Inc.’s website. We understand the importance of customer privacy and want you to know what information is collected online and how we use it.
Contact Information You Provide Us and How It’s Used
When you supply us with your postal or e-mail address or telephone number online or other, you may receive periodic mailings or telephone contact from us with information on new products, services or upcoming events. If you do not wish to receive such mailings or contact, please call us or write us at the telephone number or address shown on your account statement. Please provide us with your exact name, street and e-mail address. Even if you make this choice, we may still send you e-mail to deliver your statements (which may include marketing materials) or give you account-related notices or other information.
We preserve your e-mail address, our response and the original content of your e-mail for a period of time so we can efficiently handle any follow-up questions you may have. Internet e-mail is not a secure form of communication. Any information sent via e-mail should be of a non-sensitive and non-confidential nature.
Web-based Cookies and Online Advertising
Web Logs and Browser Level Information
Our web servers automatically collect limited information about your computer configuration and browsing activity when you visit our site. This information includes the browser software that you use, the operating system of your computer, the resolution of your computer monitor, the speed of your Internet connection, the website that referred you to our site and/or the search terms you entered into a search engine to reach our site, etc. We use this information to make our website as useful as we can for as many users as possible.
Our website is directed to a general audience. We do not knowingly solicit or collect personal information from children on our site.
American Obstacle, Inc. is located at Interstate 57 exit 127, 1.2 miles from exit on Route 37 just south of Kinmundy. 7859 S. Route 37 Kinmundy, Illinois 62854
Contact us with any questions regarding American Obstacle, Inc. or for additional information.